Frequently Asked Questions
Everything you need to know about our ultralight gear and apparel.
How long does shipping typically take?
Most orders are processed within 1-2 business days. Standard shipping within the US usually takes 3-7 business days, while international shipping can take 2-4 weeks depending on the destination.
What is your return policy for apparel and gear?
We offer a 30-day return window for items in new, unused condition with original packaging. Please note that certain items, like food or hygiene products, are final sale.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping rates and import duties are calculated at checkout based on your location and the weight of your package.
How do I know what size to order?
Since we curate gear from many different independent brands, sizing can vary. We provide a specific size chart on each product page to help you find the perfect fit.
Are the products on your site covered by a warranty?
Many of the independent brands we carry offer their own manufacturer warranties. If you experience a defect, contact us and we will help facilitate the warranty process with the brand.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, Google Pay, and Shop Pay installments.